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Customer Service Rep125th Ave NE

Job in Blaine, Anoka County, Minnesota, USA
Listing for: Domino's Franchise
Full Time position
Listed on 2025-04-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Customer Service Rep07358 1524 125th Ave NE

Job Description

JOB REQUIREMENTS

You must be 16 years of age or older.

General Job Duties For All Store Team Members

  • Operate all equipment.
  • Stock ingredients from delivery area to storage, work area, walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and facility approximately daily.
  • Orientation and training provided on the job.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
  • Essential Functions/Skills

  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Work Conditions

    EXPOSURE TO

  • Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
  • In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
  • Sudden changes in temperature in work area and while outside.
  • Fumes from food odors.
  • Exposure to cornmeal dust.
  • Cramped quarters including walk-in cooler.
  • Hot surfaces/tools from oven up to 500 degrees or higher.
  • Sharp edges and moving mechanical parts.
  • SENSING

  • Talking and hearing on telephone.
  • Near and mid-range vision for most in-store tasks.
  • Depth perception.
  • Ability to differentiate between hot and cold surfaces.
  • TEMPERAMENTS

  • The ability to direct activities.
  • Perform repetitive tasks.
  • Work alone and with others.
  • Work under stress.
  • Meet strict quality control standards.
  • Deal with people.
  • Analyze and compile data.
  • Make judgments and decisions.
  • Additional Job Details

    PHYSICAL REQUIREMENTS
    , including, but not limited to the following:

  • Standing:
    Most tasks are performed from a standing position. Walking surfaces include ceramic tile 'bricks' with linoleum in some food process areas. Height of work surfaces is between 36" and 4".
  • Walking:
    For short distances for short durations.
  • Sitting:
    Paperwork is normally completed in an office at a desk or table.
  • Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
  • Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
  • Cases are usually lifted from floor and stacked onto shelves up to 72" high.
  • Carrying:
    Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
  • Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
  • Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
  • Pushing:
    To move trays which are placed on dollies.
  • A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
  • Trays may also be pulled.
  • Climbing:
    Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
  • Stooping/Bending:
    Forward bending at the waist is necessary at the pizza assembly station.
  • Toe room is present, but workers are unable to flex their knees while standing at this station.
  • Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
  • Forward bending is also present at the front counter and when stocking ingredients.
  • Crouching/Squatting:
    Performed occasionally to stock shelves and to clean low areas.
  • Reaching:
    Reaching is performed continuously; up, down and forward.
  • Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
  • Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
  • Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
  • Hand Tasks:
    Eye-hand coordination is essential. Use of hands is continuous during the day.
  • Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
  • Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
  • Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
  • Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
  • Machines, Tools, Equipment, Work Aids:
    Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
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