Relief Customer Service Representative Driver

Job Category:
In Unit-Service-Rte Suppt

Requisition Number: RELIE
043032

Posted:
April 7, 2025

Employment Type:
Full-Time, On-site

253C-Baxter MN
15812 Inglewood Drive N
Brainerd, MN 56401, USA

Overview:

The Relief Customer Service Representative (Relief CSR) Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful Relief Customer Service Representative Drivers must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, Relief Customer Service Representative Drivers strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times.

Work Schedule:
First shift Monday – Friday. No nights, no weekends. Find the work/life balance you’ve been searching for.

Responsibilities/Essential Functions:

• Safely operate a company vehicle in designated area to provide products and service to a variety of clients.
• Verify daily preventative maintenance of vehicle and maintain proper operator documentation.
• Manage daily route independently to ensure accurate and timely delivery of product.
• Load/unload product per company policies, procedures, and guidelines.
• Review invoices daily for complete and accurate information and make corrections as needed.
• Meet sales goals and promote overall route growth to enhance profitability.
• Develop leads/prospects, call on prospective customers to solicit business, prepare service agreements, and install new accounts.
• Assist the sales organization with the procurement of additional new business.
• Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers.
• Monitor customer feedback and handle customer issues in a prompt and courteous manner.
• Take responsibility for your personal safety and watch out for the safety of others.
• Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies.
• Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above.

Knowledge/Skills/Abilities:

• Must be a minimum of 21 years of age, have a valid driver’s license, and excellent driving record.
• Customer service experience with a wide variety of consistent customer contact.
• Strong math and basic computer skills.
• Demonstrated experience selling services/products and generating new business preferred.
• Excellent customer service and verbal communication skills required.
• Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns.

Working Environment/Safety Requirements/Physical Requirements:

• Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location.
• Fast-paced environment sometimes requiring irregular and long hours.
• Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance.
• Must be able to occasionally lift and maneuver 50+ lbs.
• This position requires bending, squatting, climbing, and reaching.

Education: High school degree or equivalent.

Licenses & Certifications: Valid Driver’s License (Not CDL), with minimal points/violations in the last three years.

Benefits: Vestis offers a wide array of comprehensive benefit programs and services including medical, dental, vision, and pension. Employees are eligible for 40 hours of vacation after 1 year, 10 hours of floating holiday, and up to 48 hours paid sick time every year. Employees will also receive 6 paid holidays throughout the calendar year.

Compensation: The hourly rate that Vestis expects to reasonably pay for this position is $27.53.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities