Salesforce Administrator

Concord isn't your typical consulting firm; we're an execution-focused company passionate about delivering results. Our mission is to help clients enhance customer experiences, optimize operations, and revolutionize product offerings through seamless integration, optimization, and activation of technology and data.

Our services and solutions include Digital Experience (Salesforce, Headless Commerce, UI/UX), Data and Analytics (Snowflake, Databricks, Martech Analytics), and Engineering and Application Services (Application Modernization, Greenfield Apps, Portal Buildout, etc.).

We are looking for a detail-oriented and experienced Salesforce Administrator to manage and optimize our Salesforce platform. This role is critical in ensuring the system supports business operations efficiently while providing a seamless user experience. The ideal candidate will be responsible for system configuration, maintenance, training, and continuous improvement, serving as a key liaison between business users and technical teams.

• Maintain & enhance the platform in collaboration with users and stakeholders.
• Make it as easy as possible for users of any technical level to use Salesforce.
• Collaborate with cross-functional teams to gather requirements and optimize CRM workflows.
• Ensure Trystar understands and maintains best practices.
• Create training materials and document key processes.
• Provide continuous training opportunities for new and existing users.
• Stay current on the platform’s new tools, capabilities, and updates.
• Maintain user roles, profiles, permissions, public groups, and sharing rules.
• Manage workflows, validation rules, process builders, and flows.
• Perform regular system audits, data deduplication, and cleanup.
• Monitor platform health, security settings, and performance.
• Customize Salesforce objects, fields, record types, page layouts, and apps.
• Implement enhancements, upgrades, and integrations based on business needs.

• Bachelor's degree in Computer Science, Business, or a related field.
• 5+ years of experience as a Salesforce Administrator.
• Salesforce Administrator Certification (SCA) is required.
• Strong CRM and process improvement expertise.
• Previous Sales Ops experience is a plus.
• Strong verbal and written communication skills.
• Thrives in a fast-paced, changing environment.
• Good attention to detail while simultaneously keeping company and sales strategy as a top priority.
• Great technical aptitude, including strong analytical and computer skills.

• Health, Dental, and Vision Insurance:
  Comprehensive coverage to support your well-being.
• Employer Contributions to Health Savings Accounts (HSA):
  Helping you save for medical expenses.
• Flexible Spending Accounts (FSA):
  Options for healthcare and dependent care expenses, plus a Lifestyle Spending Account (LSA).
• Disability Insurance:
  Short- and long-term coverage, fully paid by the employer.
• Life and AD&D Insurance:
  Employer-provided coverage, with options for additional voluntary coverage.
• Paid Time Off (PTO) and Holidays: PTO and paid company holidays.
• Employee Assistance Program (EAP):
  Access to personal and professional support resources.
• Career Growth Opportunities:
  Pathways for advancement and skill development.
• Team Engagement
  
  Activities:
  
  Regular team-building events and company-sponsored activities to foster collaboration and connection.

• Employment type:
  
  6-month contract to hire.
• Salary range:
  Contract ($50/hr-$70/hr) // Fulltime ($90,000-$130,000).
• Work location:
  
  Hybrid in Minneapolis.
• Location:
  
  hybrid. Must be based in Minneapolis or looking to relocate.
• Requirements: must be authorized to work legally in the US without sponsorship, now or in the future.