Account Manager

We have an exciting opportunity to add an Account Manager to the team. The Account Manager is a day-to-day client contact point and an agency team catalyst for business-building work. The Account Manager develops a deep understanding of the client’s business, fosters a tight partnership with Account Directors, client contacts, and cross-functional agency teams. They execute work flawlessly from start to finish.

The right candidate will be a goal-oriented, proactive problem solver with highly developed communication and active listening skills.

• Manage development and presentation of work from start to finish, including brief approval, kickoff, client and legal reviews, and approvals
• Manage regular client communication touchpoints, including status reports, calls, video chats, and email engagements
• Author briefs based on planned campaigns, client input, and business needs
• Define key project milestones and actively monitor project progress to ensure on-time, on-budget, and on-brief delivery
• Identify growth opportunities strategically on key accounts and proactively help clients develop new solutions to their business challenges
• Maintain up-to-date account business plans and organize all project files within Google Team Drives structure
• Handle detail-oriented delivery of assets across paid, earned, and owned media

• Bachelor’s degree in advertising, communications, or a related field
• Minimum of two years of experience in an account management role, preferably at an agency
• Proven ability to foster relationships with clients and internal organizational partners
• Understanding of general agency processes and operations
• Ability to collaborate with account management peers and cross-functional departments
• Excellent written and oral communication skills
• Experience with multimedia and digital marketing, including web development, social, and display
• Power user of email, text, video conferencing, presentation software, and standard business software with superior organizational skills

$60,000 - $75,000 a year

About HLK:

We believe in the power of people to drive brands. Together, we shape a brand's identity and inspire its next move. We believe that brands have the power to influence people. We create brands in constant motion and on a mission to connect, surprise, and change behavior.

Our mission is to provide an environment where passionate problem solvers can thrive. Every day, we encourage our people to do three things:
Be Curious - Seek out the right problems to solve. Embrace criticism. Dig deeper and dream bigger.
Be Thoughtful - Empathy transforms information into insight. We remove roadblocks to solutions, helping and supporting each other to solve client problems.
Be Brave - Take calculated risks, push the work, and move forward fearlessly.

There are many benefits to working at HLK, including the following:

• A flexible work environment
• A casual and creative atmosphere
• Unlimited time off
• Paid sabbatical
• Parental leave
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) plan with a company match

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.