Public Safety Dispatcher​/Senior Public Safety Dispatcher

*** SIGNING BONUS FOR LATERAL AND ENTRY LEVEL PUBLIC SAFETY DISPATCHERS***

The City of Costa Mesa now offers a $15,000, one-time signing bonus for qualified Lateral Public Safety Dispatcher applicants. This bonus will be paid out at $5,000 upon hire, $5,000 upon completion after one year of service, and $5,000 upon completion of 18 month probation.

To qualify for this signing bonus, candidates must meet all of the following requirements:

• Currently be employed with another public safety agency as a public safety dispatcher
• Successfully passed that agency’s probationary period
• Possess a current POST Public Safety Dispatcher Certificate (or equivalent)

The City of Costa Mesa also offers a $10,000, one time signing bonus for qualified Entry Level Public Safety Dispatcher applicants. This bonus will be paid out at $5,000 upon hire and $5,000 upon completion of 18 month probation.


SALARY

Public Safety Dispatcher:$72,480 - $97,128 annually
Senior Public Safety Dispatcher: $77,880 - $104,388 annually

JOB SUMMARY:

Public Safety Dispatchers and Senior Public Safety Dispatchers are first responders who serve as the primary link between the public, police, and fire by receiving 9-1-1 emergency and non-emergency calls. Under general supervision, they perform skilled work in receiving incoming calls at the City's Communications Operations Center, including requests for police/fire protection services or information, and dispatching of necessary units and equipment for emergency service through the use of telephone, radio, or other communications equipment;

and performs related duties as required.

APPLICATION AND SELECTION PROCESS:

Applications must be completed and submitted online. This recruitment will remain open until filled and may close without prior notice. Applications will be reviewed on an ongoing basis, therefore prompt application is encouraged.

STEP #1:
Written Examination

Take the written exam with National Testing Network (NTN).

Interested candidates who meet the position qualifications must have completed the ECOMM (Emergency Communications) written exam within the last 12 months (based on application date). The exam is administered directly by the National Testing Network (NTN) and candidates pay a test fee for the service. There are multiple test sites in Southern California, as well as throughout the country.

• To schedule a test, visit the NTN website at . Go to "Exams", "Emergency Communications-ECOMM", and sign up for the "Costa Mesa Police Department".
• NTN will submit the scores to Costa Mesa Human Resources for review.
• Do NOT submit a test score if you do not meet the job qualifications.

Passing scores for Costa Mesa are as follows for the three sections:

• Call Taker - 53 or higher
• Recording (Notes) - 64 or higher
• Dispatch - 43 or higher

* Applicants are also required to complete the Simulations.

Waiver From Written Examination: Candidates who are currently employed as a police dispatcher with a California POST agency and possess a current POST Public Safety Dispatcher Basic Certificate (or higher) will be waived from the written exam requirement. Please proceed to Step #2.

STEP #2:
Typing Certificate

Provide a typing certificate that meets the following criteria:

• Must be issued from a recognized employment or public agency.
  • Online/Internet issued certificates will NOT be accepted.
• Certificates must be on the agency's letterhead or formal certificate and include the agency's name and phone number.
• Must be issued within the last 12 months (based on application date).
• Certificates must indicate a NET (corrected) typing speed of 40 WPM or better.
• Failure to provide a typing certificate at time of application that meets the above requirements may result in disqualification.
• Typing certificates must be attached to application (application requirement in step #3)

Certificates from any agency meeting the above criteria will be accepted. The following agencies may also be used; the City of Costa Mesa neither endorses nor opposes any of these agencies.

Orange County
Workforce SolutionsSanta Ana
Work CenterHuntington Beach
Adult School28202 Cabot Road, #140801 West Civic Center Drive, Suite  Gothard Street

Laguna Niguel, CA 92677

Santa Ana, CA 92701

Huntington Beach, CA 92647
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STEP #3:
Submit Application

Applications must be completed and submitted online. Candidates are required to provide specific information on their education and experience as it relates to the position by completing all fields of the application. Applications may be rejected if incomplete (resumes are not accepted). Candidate notifications are sent via email. Please make sure your email address is correct and check your email periodically during the application process.

AUTOMATIC DISQUALIFIERS:
Please be advised of the Costa Mesa Police Department automatic disqualifiers: for a list of background disqualifiers.

If any of the automatic disqualifiers pertain to you, it is recommended that you do not take the written exam or submit an application for this position as you will be…