Events/Front Desk Supervisor - Oxbow
Listed on 2025-04-23
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Hospitality / Hotel / Catering
Event Manager / Planner, Hospitality & Tourism, Guest Services
Events/Front Desk Supervisor - The Oxbow
Posted 2 months ago
Description
The Oxbow Hotel is searching for a friendly and upbeat professional. This person should have strong guest service skills with the ability to multitask. If this sounds like you, then apply to be our Events/Front Desk Supervisor.
Responsibilities
When your role is focused on the front desk operations: responsible for managing the daily operations of a hotel or business front desk, overseeing staff, ensuring smooth check-in and check-out processes, handling guest inquiries, coordinating reservations, and maintaining high standards of customer service to guarantee guest satisfaction; they actively monitor staff performance and address any issues that may arise to maintain efficient operations.
When your role is focused on events:
Plan and detail events with the client including: space requirements, times, equipment, menus, themes/decorations, etc. Complete the contracts, prepare the appropriate paperwork, coordinate with appropriate areas in the hotel, and resolve any issues, complaints, and problems to ensure a quality product delivery and customer satisfaction.
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