Core Technician - Hearing Aids

Starkey is hiring a Core Technician to its manufacturing team. At Starkey, we believe in internal advancement, and due to internal employee growth, we are seeking a Core Technician to join our team. Based at the Eden Prairie, MN Global Headquarters, the Core Technician is responsible for various hearing aid line positions to ensure proper assembly of custom-made hearing aid products.

Starkey Hearing offers a full benefits package, which includes 4 weeks of PTO, Medical, Dental, Vision, and 401K. We have an onsite Wellness Center and cafeteria. Hours are Monday through Friday, 7am - 3:30.

Responsibilities:

• Planning:
  Prepare the shell and plate for wiring while ensuring that all options will be placed correctly in the hearing aid.
• Plan where options will fit on the faceplate, and where vent should be placed.
• Drill vent and sound holes.
• Inspect box for correct label and parts.
• Casing:
  Verify sound and cosmetic quality of hearing aids.
• Listen to the hearing aids for sound quality and adjust to alleviate oscillation or feedback.
• Check for any cosmetic defects, repair as necessary.
• Cut, Trim, Bevel and Buff hearing aid.
• Cut off excess plastic, bevel, and buff aid to desired look.
• Finaling:
  Ensure hearing aid final appearance is up to standard and ensure all options are added according to design specifications.
• Verify the functionality and quality of the hearing aid.
• Add all final options.
• Wire:
  Wire aid from start to finish using correct components according to CQ.
• Add options (i.e. pots, caps, switches, wireless, etc.) to plates according to Design and CQ.
• Listen test aid to ensure aid and options are working properly.
• Check drain and verify drain is within specs with CQ.
• Verify correct components and wire correctly if aid is not working properly.
• RTA:
  Operate the real-time analyzer.
• Ensure the hearing aid is cosmetically correct.
• Conduct a listen check on each aid.
• Ensure the hearing aid is within ANSI specifications.
• Hearing Aid Analyzing:
  Analyze Custom and Standard Hearing Aid Devices.
• Analyze Hearing Aids/Customer complaints using Inspire Software.
• Record component failures, code complaints and actions, order replacement parts.
• Record failures using the Pareto System and CQ Repair Analysis System.
• Record repair codes on order form.
• Order replacement parts on order form.
• Communicate quality issues.
• Communicate quality issues to PM-Quality-Technicians.
• Attend Departmental meetings and communicate issues with components and procedures.
• Communicate information to Tech Support.
• Complete Repair Analysis Worksheets.
• Act as back-up on other team positions as needed.
• Flex into other positions when needed.

Job Requirements:

• Ability to read and comprehend information on standard work instructions.
• Certification is reached once employee reaches certifications standards of job knowledge, quality measures, and output based on each job function.
• Previous technician work is helpful.
• Knowledge of parts of the ear and/or hearing aids is required.
• Knowledge of Starkey’s computer systems required.
• Excellent attention to detail required.
• Good hand-eye coordination required.
• Good manual dexterity required.
• Good hearing to test sound of aid desired.

Salary and Other Compensation:
The target rate for this position is between $17.03 to $23.22 per year. Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

Benefits:
The Company offers the following benefits for this position, subject to applicable eligibility requirements, including medical insurance, dental insurance, vision insurance, 401(k) retirement plan, life insurance, short-term disability insurance, long-term disability insurance, employee assistance program, hearing aid benefits, PTO, 6 paid holidays annually, 2 floater days annually, 1 volunteer service day annually, paid paternity leave, and tuition reimbursement.

This position is eligible for a bonus based upon performance results. There is no guarantee of payout.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.