State Patrol Dispatcher Department of Transportation

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Provide emergency dispatch, critical information, and support services to State Patrol Troopers and Inspectors as a State Patrol Dispatcher (Law Enforcement Dispatcher)! State Patrol Dispatchers are civilian employees with the Wisconsin State Patrol. Dispatchers work 'behind the scenes' to fulfill a vital role in public safety, helping State Patrol Troopers and Inspectors, as well as other law enforcement professionals by coordinating the proper response to a variety of complex and emergency incidents.

This position is headquartered at the Fond du Lac Post , 851 S. Rolling Meadows Drive, Fond du Lac, WI and is required to work full time in the office. Please be advised that it is anticipated that in early 2026, this position's headquarter will be permanently relocating to Wrightstown, WI.

WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that rollover each year.
• A casual office atmosphere, flexible work schedules, and telework options depending on the position’s requirements.
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax-advantaged 457 retirement savings plan.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations.

The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability.

Position Summary

State Patrol Dispatchers (Law Enforcement Dispatchers) work as a team to monitor the location and status of State Patrol sworn personnel, provide information, directives, and messages to law enforcement personnel using complex electronic voice communications equipment and computer systems. On a typical shift, there may be 25-60 State Patrol field personnel as well as other law enforcement agencies relying on the dispatchers for communication and information.

Situations may range from routine communications for public assistance (disabled motorists, tow services), critical situations (request for emergency assistance, natural disasters, felony arrests, high-speed pursuits, drug interdiction, criminal apprehension, etc.), and life-threatening emergencies. Dispatchers must be able to exercise sound judgment in determining priorities and levels of response to multiple, simultaneous incidents at the same time.

Salary Information

This position is in schedule-range (36-64) with a starting hourly rate of $24.50-$30.00, plus excellent benefits. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

State Patrol Dispatchers receive a $1.00 per hour pay increase after 12 months and 24 months in the classification.

State Patrol Dispatchers are responsible for the daily operation of a 24/7 emergency communications center. Work is of a highly stressful nature and requires extreme mental stamina. Employees may often work alone. Dispatchers should expect to work weekends, holidays, frequently extended shifts, nights, and evenings. Additional pay incentives are provided for working evenings, nights, holidays, and weekend hours.

State Patrol Dispatchers receive and provide information, directives, and messages to law enforcement over radio and electronic communications. Successful candidates must be able to clearly hear and understand words over two-way radio with distractions, distortions, and background…