Medical Insurance Customer Service Representative

Ultimate Staffing is actively seeking an experienced Medical Insurance Customer Service Representative to join their client's dedicated team in Connecticut. This position plays a crucial role in providing exceptional service to customers by addressing inquiries and issues related to medical insurance with a high level of professionalism and efficiency. The hours are 11:30 AM - 8:00 PM M-F, Bilingual.

$20.00/hr - $22.00/hr your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

• Responding promptly to customer inquiries regarding medical insurance policies and coverage.
• Assisting customers in understanding their insurance benefits and resolving any issues or concerns.
• Updating and maintaining accurate customer records in the database.
• Communicating effectively with customers and internal departments to ensure a smooth resolution process.
• Ensuring all customer interactions align with company policies and procedures.

• Previous experience in a customer service role, preferably within the medical insurance industry.
• Excellent communication skills, both verbal and written.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using computer systems and databases.
• Ability to work effectively in a fast-paced environment.

Monday to Friday, 2nd shift.

The position offers a competitive salary with a maximum pay of $22.00 per hour, along with a comprehensive benefits package that includes health insurance, retirement plans, and paid time off.

Ultimate Staffing Services is committed to providing a supportive work environment and opportunities for professional growth. If you are interested in this exciting opportunity, please apply directly to this job posting for consideration.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.

Mid-Senior level

Full-time

Customer Service

Hospitals and Health Care