Receptionist, Administrative​/Clerical

1 day ago Be among the first 25 applicants

Company Description
As a leading healthcare education organization, Unitek Learning’s family of schools helps thousands of students launch and accelerate their careers every year. As a rapidly growing and highly successful company, Unitek is also a great place to pursue a rewarding and challenging career. We offer a competitive salary, generous benefits, unlimited growth potential, and a collegiate work environment.

Job Description
We are looking for a Receptionist to join our team.
The receptionist manages all incoming inquiries and lobby traffic. This is a fast-paced, customer service position, involving the ability to multitask and follow directions. The front desk is responsible for the successful and timely capture, entry, distribution, and documentation of leads. The receptionist will be responsible for answering incoming calls, directing calls to the appropriate individual or department, mail distribution, flow of correspondence, serving as the first point of contact for visitors and/or vendors, as well as additional clerical duties.

The front desk must be able to keep manager-level communications confidential from other co-workers.

• Answers high volume of telephone calls using approved script, handling objections in a courteous manner according to approved guidelines; logs and enters new inquiries, and transfers to the appropriate individuals or representatives, division or department. Takes messages when necessary.
• This is a very customer-focused position with a high volume of phone, email, and in-person visits.
• Fields messages to main line from previous night, enters and assigns leads into contact manager and assigns/transfers to appropriate representative.
• Greets and intakes visitors courteously, determines their needs, and directs them to the appropriate person.
• Assigns prospects in an accurate and timely manner to representatives upon approval of Director of Admissions and/or Campus Director.
• For prospective students, distributes, collects, and processes approved Visitor/Student Profile Sheet, enters into contact manager, and assigns to appropriate representative.
• Assures that prospective students are met by representatives in a timely fashion.
• Monitors main entry area to ensure that visitors and/or delivery people are not allowed to roam through the premises unescorted.
• Receives, sorts, and posts all incoming mail from U.S. Post Office, courier service. Receives all outgoing mail daily and sorts for delivery.
• Sends and receives all packages (Fed Ex, UPS, etc.).
• Types a variety of forms, letters, reports, and memos.
• May also assist with other related clerical duties such as photocopying, faxing, filing, etc.
• Performs other duties as assigned, especially to provide support to other Campus Departments in coordination with the Campus Director.

Pay: $18 - $20 Per hour

Qualifications

• Adaptability—the individual adapts to changes in the work environment, manages competing demands, and is able to deal with frequent change, delays, or unexpected events.
• Dependability—the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Safety and security—the individual actively promotes and personally observes safety and security procedures, and uses equipment and materials properly.
• Ability to work well under pressure and in a fast-paced environment with minimal supervision.
• Proficiency in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• High School Diploma or GED.
• Minimum 1-year customer service experience.

We Offer:

• Medical, Dental, and Vision starting the 1st of the month following 30 days of employment.
• 2 Weeks’ starting Vacation per year. Increasing based on years of service with company.
• 12 paid Holidays and 2 Floating Holidays.
• Company Paid Life Insurance at 1x’s your annual salary.
• Leadership development and training for career advancement.
• Tuition assistance and Forgiveness for you and your family up to 100% depending on program.

Entry level

Full-time

Administrative

Hospitals and Health Care, Education, and Non-profit Organizations