Care--Van Support Assistant

Job Details

Job Location:
Louisville, KY

Salary Range:
Undisclosed

Summary of Purpose:
Perform basic office duties while providing the highest level of client services.

• Provide professional, compassionate, stellar customer services to all who visit, call, volunteer, donate or work for KHS.
• Greet clients as they arrive for appointments at the CARE-a-Van clinic.
• Respond to inquiries on wellness and surgery appointments.
• Perform animal check-in/check-out procedures including input data into clinic software, including end of day reconciliation.
• Clean and organize mobile clinic and public areas.
• Maintain organization and cleanliness of van and public areas.
• Other duties as assigned.

• Great interpersonal skills both in person and by phone with clients, staff and volunteers.
• Ability to work independently with little direct supervision.
• Demonstrated attention to detail, and ability to process paperwork accurately and efficiently.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Humane attitude towards animals.
• Ability to manage the emotional aspect of end-of-life services and humane euthanasia, and support staff in high-emotion circumstances.
• Accept, support, and represent KHS core values, programs, policies, and procedures.
• Basic computer knowledge.
• Background Check required.

• Frequent bending, reaching, kneeling, walking, and standing regularly while performing job functions.
• Occasionally lifts, carries, or otherwise moves and positions objects weighing up to and exceeding 35 lbs.
• Includes occasional periods of sitting, talking and listening.
• Includes working in an indoor desk environment as well as working with animals in a kennel/shelter setting with potential for exposure to allergens (including but not limited to pet dander, dust, peanut butter), and zoonotic diseases (diseases transferred from animals to humans).
• Exposure to chemicals.
• Exposure to loud noise.
• Exposure to emotional circumstances.
• Fast-paced environment.