Program Support Assistant at William S Memorial Veterans Hospital

The Program Support Assistant will be working at the William S. Middleton VA Healthcare System, Madison, WI, assisting with medical research and study protocols. Major duties and responsibilities include:

• Screening and assessing candidates for projects of moderate complexity.
• Conducting the research informed consent process (explains purpose, procedures, risks, benefits, alternatives, privacy, contact information, payment processes, etc.) and obtaining written informed consent from subjects who choose to participate in the study.
• Supporting qualitative interviewers in scheduling, setting up technology, file storage, and transferring to transcription service for interviews.
• Traveling to sites to observe healthcare practices and communicating professionally and clearly with all site personnel.
• Following all data collection procedures as designated by the study-specific protocol.
• Entering data in appropriate forms and manners as designated by the study-specific protocol and ensuring that files are complete and correct.
• Planning work to meet deadlines for routine and specifically requested reports and data.
• Working independently with minimum direction, adjusting to varying amounts of work, using time efficiently, being self-motivated, solving problems, and working with individuals with varied technical backgrounds.
• Independently drafting correspondence and writing/editing/producing reports.
• Experience in data entry operations, computer programming and/or use of statistical package programs.
• Developing materials for and participation in meetings with patients, investigators, staff, and funding agency personnel as appropriate.
• Maintaining complex existing databases and data spreadsheet files and the use of specialized software.
• Performing other duties as assigned.