Weekend Guest Service Representative

We all matter. We all make a difference. We are TPI.

TPI Hospitality is a nationally recognized company with over 50 years of experience. We own and operate over 40 hotels and restaurants throughout Minnesota and Florida. Our brands include Hilton, Marriott, Margaritaville, Holiday Inn, and more. TPI believes in serving our guests, coworkers, and communities to create win-win outcomes.

The Guest Service Representative position offers an opportunity to work alongside a group of passionate, energetic people who are all empowered to do whatever it takes to deliver an exceptional guest experience. The ideal candidate for this position will be an excellent communicator, using empathy and compassion to create memorable experiences for their guests and coworkers.

What’s in it for you?

• Travel the world – associate rate hotel discounts worldwide
• Free language classes – expand your connections with others
• Health & Dental Insurance Benefits – because life happens
• 401 K retirement plan with a 50% company match – invest in your future
• Schedule flexibility – because we all have busy lives
• Paid vacation – see you on the beach!
• Paid volunteer time - make a difference in your community
• Mentorship program – strive for more

• Provide exceptional customer service to guests
• Communicate effectively with guests and team members
• Handle guest inquiries and resolve issues
• Assist in maintaining a clean and welcoming environment

TPI Hospitality develops, builds and manages hotels, restaurants, and conference centers throughout the Twin Cities metro area, greater Minnesota and Naples, Florida.