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Customer Service Rep HelpDesk/Support

Shipping & Customer Service Specialist

Job in Marshall, Lyon County, Minnesota, 56258, USA
Listing for: Marshall Area Chamber of Commerce
Full Time position
Listed on 2025-04-23
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below

Shipping & Customer Service Specialist
?? AP Design & Send It | Marshall, MN
?? Full-Time | M–F 8:30 AM–5:00 PM | No Nights or Weekends

AP Design is a full-service marketing company offering signs, apparel, vehicle wraps, promotional items, and awards. Our sister company, Send It, handles fast, friendly shipping through UPS, Fed Ex, USPS, Spee-Dee Delivery, and DHL. Both operate from our shared facility at 501 South Highway 23 in Marshall, MN.

We’re looking for a positive, reliable, & enthusiastic person to join us as a Shipping & Customer Service Specialist. It’s a fun role in a dynamic culture - we genuinely enjoy coming to work each day!

Why You’ll Love It:

More than a customer service position - you’ll become a familiar face as you help regulars ship everything from birthday gifts to business packages. Light physical activity, occasional quiet moments, and a little bit of everything make each day different.

What You’ll Do:
  • Greet walk-ins and assist with shipping and showroom questions
  • Package items and use easy-to-learn software
  • Recommend the best shipping option (UPS, Fed Ex, USPS, etc.)
  • Operate the register and handle payments
  • Open/close the store and maintain a tidy, welcoming environment
  • Answer phones and assist with occasional AP Design tasks
  • Enjoy being part of a supportive, upbeat team
    • What You Bring:
  • A friendly, helpful attitude and great communication skills
  • Reliability and comfort with routine—most days follow a steady rhythm
  • Flexibility to handle occasional new tasks or surprises with a smile
  • Energy to stay active during the day—nothing too intense, and the team’s always there to help
    • Perks & Benefits:
  • Health Insurance
  • Vacation & Paid Personal Days
  • Employee Discounts
  • Weekends and evenings always off
  • A fast-paced, fun environment where people genuinely enjoy coming to work
  • The chance to be part of something bigger - helping our customers, supporting local businesses, and making cool stuff every day

    • Ready to join us? Send your resume to Nick Schwarz at

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