Luxury Valet Parking Attendant
Listed on 2025-04-23
-
Hospitality / Hotel / Catering
Event Manager / Planner -
Customer Service/HelpDesk
Bilingual, Event Manager / Planner, Customer Service Rep
Job Details
Job Location:
Nashville TN - Nashville, TN
Position Type:
Full Time / Part Time
Education Level:
None
Salary Range:
Undisclosed
Travel Percentage:
None
Job Shift:
All Shifts
Job Category:
Customer Service
Company:
Parking Management Company - PMC
Job Title:
Luxury Hotel Valet Parking Attendant
Position Type:
Full-time and Part-time
Pay:
Hourly + Tips + Bonus Opportunities
Unleash your leadership potential and elevate guest experiences as a Valet Parking Attendant at PMC!
Join our prestigious 5-star hotel team as a Valet Attendant, where you'll be the first point of contact for our distinguished guests. We are seeking a professional, courteous, and detail-oriented individual who can provide outstanding service to ensure an exceptional arrival and departure experience.
Why PMC?
PMC is more than a workplace; it's a platform for growth and success. Enjoy a supportive team environment that values your contributions. As a Valet Parking Attendant, you'll enjoy a competitive wage ranging from $15 to $20+ per hour (rate boosted by tips and bonuses).
Position Overview:
As a Valet Attendant at our prestigious 5-star luxury hotel, you will be the first point of contact for our guests, providing a warm welcome and ensuring a seamless arrival and departure experience. Your role is crucial in setting the tone for the exceptional service our guests expect.
Key Responsibilities:- While providing outstanding 5-star service, greet guests with warmth and professionalism upon arrival.
- Assist with the check-in and check-out process, providing information about the hotel's amenities.
- Safely handle guests' luggage, transporting it to and from rooms promptly.
- Offer assistance with carrying luggage and provide information about room features.
- Collaborate with the valet parking team to ensure a smooth and efficient parking and retrieval process for guests' vehicles.
- Safely drive and park vehicles, adhering to company and safety standards.
- Provide information about the hotel's facilities, services, and local attractions.
- Respond to guest inquiries and requests promptly and professionally.
- Maintain clear and effective communication with the front desk, concierge, and other departments to ensure coordinated guest services.
- Relay important information about guest preferences and special requests.
- Monitor the entrance area for any suspicious activity and report concerns promptly.
- Adhere to safety and security procedures to ensure the well-being of guests and their belongings.
Knowledge, Skills, and Abilities:
To succeed in this role, candidates must demonstrate the ability to meet all essential job duties with professionalism and consistency. Key qualifications include:
Education & Experience: High school diploma or GED required; customer service experience preferred; a positive, service-oriented attitude is essential.
Licensing: Valid driver’s license, reliable transportation, and an acceptable motor vehicle record (max three moving violations in three years). A clean background check is required.
Core Skills: Strong hospitality and communication skills; ability to provide exceptional guest service through professionalism and active listening.
Adaptability: Capable of adjusting to changing environments, managing priorities, and adhering to company policies.
Dependability & Safety: Reliable and punctual; committed to safety protocols and maintaining equipment properly.
Physical Requirements: Ability to stand, walk, and lift up to 50 lbs. for extended periods, in varying weather conditions. Professional appearance and schedule flexibility (including nights, weekends, and holidays) are required.
Work Environment: Includes both indoor and outdoor settings, often in dynamic and sometimes noisy conditions involving vehicles and public interaction.
Cell Phone Use: May require use of a personal cell phone for work-related communication, with reimbursement per company policy.
About Parking Management Company (PMC):
Parking Management Company (PMC) is a national parking services provider based in Nashville, Tennessee,…
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