Customer Service Advisor

Customer Service Advisor
Nottingham City Centre Outskirts (near London Road) with free parking
c. £25,000
Our client is a well established, reputable local business looking to recruit a Customer Service Advisor to join a busy and friendly team.
Full time role based in lovely offices with free parking on the outskirts of Nottingham City Centre.
Responsibilities will include:
 
* Communicating with customers via phone, email and web chat
 
* Providing sales and technical support in a busy and buzzy environment
 
* Taking calls from customers with queries about spare parts - checking availability and costs
 
* Interacting with both external and internal customers in a timely and effective way in order to provide exceptional customer service
 
* Updating internal systems
The ideal candidate will have:
 
* Experience working in a busy customer service environment
 
* Excellent telephone and communication skills
 
* High degree of accuracy and attention to detail
 
* Good IT skills, including Microsoft packages and email
 
* The ability to easily absorb technical and product information
 
* Be adaptable and be able to take the initiative
Really great opportunity for a friendly and personable individual to join a busy team in a well known organisation. Comprehensive training provided and we are ideally looking for someone to start asap.
Apply now