Administrative Support Specialist - Work From Home

[Administrative Assistant / Remote] - Anywhere in U.S. / Competitive salary / Medical, dental & vision / 401k match / PTO / Home office stipend - As an Administrative Support Specialist at Synapticure, you will:
Manage inbound calls, obtain demographic information for new patients, and schedule or reschedule appointments per protocol;
Accurately collect and document member clinical and demographic data in a timely manner within electronic health record (EHR) and care facilitation platforms;
Coordinate correspondence, faxing, and outgoing patient communications, including standard mailings, news, and member resources;
Partner with the care team to complete visit-related tasks, upload member forms, conduct eligibility checks, and generate standard reports;
Utilize care facilitation and scheduling platforms to track tasks, organize information, and optimize member experiences.