Product Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-08
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
HYPR
Remote/Work from Home
position Listed on 2025-04-08
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Technical Support, English Customer Service, Bilingual -
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Actively answer calls and respond to tickets during your assigned shift;
Provide Tier 1 product support for HYPR customers;
Handle incoming calls, tickets and system alerts;
Monitor and triage incoming requests via ticket queues;
Assist users by providing product support via HYPRs phone and ticket systems.
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