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Regional Associate - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-08
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Honor
Remote/Work from Home
position Listed on 2025-04-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Assist clients and build trust by responding to inquiries and issues in a timely manner and managing changes to their schedule or care plan;
Support Care Pros by handling their inbound requests and providing feedback and coaching to enable their success at every visit;
Effectively and consistently identify issues and service complications that require escalation and support the market team to provide a timely and thorough resolution;
Manage updates to client accounts and care plans to ensure that the market team has updated information to address clients needs in urgent situations.
Position Requirements
10+ Years
work experience
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