Call Center Representative - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-10
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Sonsio
Full Time, Remote/Work from Home
position Listed on 2025-04-10
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $18+ per hour / Medical, dental & vision / 401k match / PTO - As a Call Center Rep at Sonsio, you will:
Answer and respond to incoming customer inquiries, resolving issues, and providing accurate information across all lines of service;
Provide exceptional customer service and friendly, knowledgeable, and prompt support for internal and external customers by addressing and resolving customer inquiries, issues, and complaints via phone, email, chat, or other communication channels;
Accurately enter and update customer information, interactions, and case details in Salesforce;
Collaborate effectively with other teams members, other departments as well to coordinate customer support efforts and resolve issues.
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