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Customer Service Agent - Work From Home

Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for: J.D. Power
Remote/Work from Home position
Listed on 2025-04-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Support / Remote] - Anywhere in U.S. / Competitive pay - As a Customer Service Agent, you will:
Respond to customer inquiries and provide timely and accurate information;
Troubleshoot and resolve customer issues in a professional and courteous manner;
Maintain a high level of customer satisfaction by ensuring all interactions are handled with empathy and professionalism;
Document all customer interactions and escalate complex issues to the appropriate department;
Follow up with customers to ensure their concerns have been addressed and resolved;
Communicate effectively with team members and management to report any trends or recurring issues.
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