Device Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-13
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Modivcare
Full Time, Remote/Work from Home
position Listed on 2025-04-13
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $18.51-hr / Medical, Dental, and Vision / PTO / 401k Match - As a Device Support Specialist at Modivcare, you will:
Troubleshoot and resolve technical issues for customers using Modivcare devices;
Provide excellent customer service by assisting with inquiries and concerns related to device usage;
Educate customers on how to properly use and maintain their devices;
Document all interactions and resolutions accurately and promptly;
Collaborate with other team members to improve processes and find solutions to recurring issues;
Keep up-to-date with product knowledge and technical skills through ongoing training and development.
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