Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-15
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Synack
Full Time, Remote/Work from Home
position Listed on 2025-04-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $27 per hour / Medical, dental & vision / PTO - As a Customer Support Specialist at Synack, you will:
Respond to customer inquiries and provide timely and accurate resolutions;
Maintain a high level of professionalism and customer service while handling all interactions;
Troubleshoot technical issues and escalate to appropriate teams when necessary;
Keep accurate records of customer interactions and update customer information in the database;
Collaborate with cross-functional teams to improve processes and enhance the customer experience;
Follow up with customers to ensure their issues have been resolved to their satisfaction;
Continuously learn and stay updated on company products and services.
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