Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-15
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Mudflap
Full Time, Remote/Work from Home
position Listed on 2025-04-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $29 per hour / Medical, dental & vision / 401k match / PTO / WFH stipend - As a Customer Support Specialist at Mudflap, you will:
Provide exceptional customer service to users by promptly and professionally responding to inquiries via phone, email, and chat;
Troubleshoot and resolve technical issues with the Mudflap app and website;
Document and track customer interactions and feedback;
Collaborate with other departments to improve user experience and resolve customer concerns;
Utilize product knowledge and resources to assist customers with account management, payment processing, and other inquiries;
Maintain a positive and empathetic attitude while handling challenging situations.
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