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Care Coordinator - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-15
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
One Call
Full Time, Remote/Work from Home
position Listed on 2025-04-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $19 per hour / Medical, dental, vision and pet insurance / PTO / 401k matching - As a Care Coordinator at One Call, you will:
Provide exceptional customer service to clients via phone, email, and chat;
Answer incoming customer inquiries and resolve any issues or concerns in a timely and professional manner;
Maintain accurate and detailed records of customer interactions and transactions;
Collaborate with team members to troubleshoot and resolve complex customer issues;
Stay up-to-date on product knowledge and company policies to effectively assist customers;
Proactively identify and suggest improvements to enhance the overall customer experience.
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