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Member Services Associate - Work From Home

Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for: Maven Clinic
Remote/Work from Home position
Listed on 2025-04-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, English Customer Service
Salary/Wage Range or Industry Benchmark: 65000 USD Yearly USD 65000.00 YEAR
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $65K per year / Health, dental & vision / 401K match / PTO - As a Member Services Associate, you will:
Communicate with clients through various channels such as email, chat, and phone to address their inquiries and concerns;
Provide exceptional customer service by promptly and accurately assisting clients with their needs;
Maintain a high level of professionalism and empathy while handling sensitive and confidential information;
Utilize various software and systems to document and track client interactions and resolutions;
Collaborate with other team members to ensure a seamless and positive client experience;
Continuously educate yourself on the latest products and services offered by Maven Clinic to better assist clients.
Position Requirements
10+ Years work experience
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