E-Commerce Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-17
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
GCG
Full Time, Remote/Work from Home
position Listed on 2025-04-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $22 per hour / Medical, dental & vision / 401K / PTO / Training provided - As an E-Commerce Customer Support Specialist at GCG, you will:
Respond to customer inquiries and concerns via phone, email, and live chat in a timely and professional manner;
Provide exceptional customer service by accurately addressing customer needs and finding appropriate solutions;
Assist with order processing, tracking, and returns;
Troubleshoot technical issues;
Maintain accurate records of customer interactions and transactions;
Proactively follow up with customers to ensure satisfaction and resolve any outstanding issues;
Collaborate with cross-functional teams to continuously improve customer experience and identify areas for improvement.
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