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Member Services Guide - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-18
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Transcarent
Remote/Work from Home
position Listed on 2025-04-18
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Facilitate communication between members and healthcare providers;
Answer incoming calls and emails from members regarding their healthcare needs;
Provide guidance and assistance with navigating the healthcare system;
Maintain accurate and detailed records of member interactions;
Escalate any complex or urgent member issues to the appropriate team;
Collaborate with other team members to continuously improve member satisfaction.
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