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Customer Experience Advocate - Work From Home

Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for: Postscript
Remote/Work from Home position
Listed on 2025-04-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 26 USD Hourly USD 26.00 HOUR
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $26 per hour / Health, dental & vision - As a Customer Experience Advocate at Postscript, you will:
Respond to customer inquiries promptly and professionally;
Provide exceptional support and troubleshooting assistance via live chat and email;
Accurately document and track customer interactions and issues;
Collaborate with cross-functional teams to resolve customer concerns effectively;
Identify and report trends or recurring issues to improve overall customer experience;
Proactively reach out to customers to gather feedback and identify areas for improvement;
Uphold company policies and procedures to ensure a positive and consistent customer experience.
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