Customer Onboarding Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-18
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Referral Rock
Full Time, Remote/Work from Home
position Listed on 2025-04-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $50K per year / Benefits - As a Customer Onboarding Specialist you'll:
Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans;
Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support;
Assist customers across multiple communication channels including chat, email, and live screen shares;
Coordinate technical assistance;
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help.
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