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Work From Home - Scheduling Coordinator/1st Shift
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-18
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Reverence
Full Time, Remote/Work from Home
position Listed on 2025-04-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $22 per hour - As a Scheduling Coordinator you'll:
Answer phones and escalate as needed;
Interact directly with clients, caregivers and patients to handle client-related matters including: home placement, staffing attendance issues, schedule changes, and customer service complaints;
Be friendly, positive, persuasive, and solutions-oriented while assisting customers;
Use technology to assign clients to the appropriate clinicians;
Use a Zen Desk ticketing system to track ongoing cases and communication.
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