PT Scheduling Operations Associate - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $21 per hour - As a Scheduling Operations Associate you'll:
Interact directly with clients, caregivers and patients to handle client-related matters including: staffing scenarios and attendance issues (no shows, lateness), schedule changes to ensure patient/caregiver coverage, and customer service complaints;
Use technology to assign clients to the appropriate clinicians;
Use a Zen Desk ticketing system to track ongoing cases and communication;
Utilize technology across multiple software systems (Google workspace and proprietary systems) to ensure the best service for all.