Customer Experience Agent/Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-18
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
Ramp
Full Time, Remote/Work from Home
position Listed on 2025-04-18
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $55K per year / Medical, dental & vision / 401k / WFH stipend / Ability to work on the weekends - As a Customer Experience Agent you'll:
Handle support requests over phone and email;
Help Ramp maintain an industry leading satisfaction rate with their customers;
Bring insights into how Ramp can improve their product;
Learn the Ramp Platform inside and out to maximize effectiveness with customers;
Work directly with the support lead on documentation, escalations, product updates, and communication with other teams and 3rd parties to help aid customers.
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