Client Experience Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-19
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
SmartAsset
Full Time, Remote/Work from Home
position Listed on 2025-04-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Client Relationship Manager
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental and vision / 401K / PTO / Home office stipend - As a Client Experience Specialist at Smart Asset, you will:
Respond promptly and professionally to client inquiries via phone, email, and chat;
Utilize strong communication skills to build rapport and provide excellent customer service;
Identify and troubleshoot client issues, ensuring swift resolution and maintaining client satisfaction;
Maintain accurate records and update client information as needed;
Collaborate with team members and other departments to ensure a seamless client experience;
Proactively identify areas for improvement and suggest solutions to enhance the client experience.
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