Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Bemidji, Beltrami County, Minnesota, 56601, USA
Listed on 2025-04-19
Bemidji, Beltrami County, Minnesota, 56601, USA
Listing for:
SpotMe
Full Time, Remote/Work from Home
position Listed on 2025-04-19
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Healthcare benefits / 401k / PTO / Mac Book + workspace budget provided - As a Customer Support Specialist at Spot Me, you will:
Provide exceptional customer service to clients via phone, email, and chat;
Troubleshoot technical issues and provide solutions to customers;
Maintain accurate and detailed records of customer interactions and inquiries;
Escalate complex issues to the appropriate department for resolution;
Actively seek opportunities to improve customer satisfaction and retention;
Stay up-to-date on product knowledge and company policies to effectively assist customers.
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