Service Coordinator - Work From Home
Remote / Online - Candidates ideally in
Alexandria, Douglas County, Minnesota, 56308, USA
Listed on 2025-04-21
Alexandria, Douglas County, Minnesota, 56308, USA
Listing for:
Convergint
Full Time, Remote/Work from Home
position Listed on 2025-04-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
[Customer Service / Call Center / Fully Remote] - Anywhere in U.S. / Up to $31.15-hr / Medical, dental & vision / 401k match / PTO - As a Service Coordinator you'll:
Handle incoming customer calls including service dispatching, tracking and scheduling of calls, call status tracking and call changes, entering new sites, modifying existing sites and handling all general inquiries as required;
Create and dispatch work orders in iCare;
Administer the check in/checkout process of Technicians in accordance with company safety policy and advise Supervisors of any missing/late Technicians.
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