Customer Support Associate - Work From Home
Remote / Online - Candidates ideally in
Farmington, Dakota County, Minnesota, 55024, USA
Listed on 2025-04-22
Farmington, Dakota County, Minnesota, 55024, USA
Listing for:
VTS
Full Time, Remote/Work from Home
position Listed on 2025-04-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO - As a Customer Support Associate at VTS, you will:
Provide exceptional customer service by responding promptly to customer inquiries via phone, email, and chat;
Troubleshoot and resolve customer issues, escalating to the appropriate team when necessary;
Document and track customer interactions and resolutions in the company's CRM system;
Follow up with customers to ensure their issues have been resolved to their satisfaction;
Continuously improve and update knowledge of company products and services to effectively assist customers.
Position Requirements
10+ Years
work experience
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