Customer Support Associate - Work From Home
Remote / Online - Candidates ideally in
Duluth, St. Louis County, Minnesota, 55811, USA
Listed on 2025-04-23
Duluth, St. Louis County, Minnesota, 55811, USA
Listing for:
Uniswap Labs
Remote/Work from Home
position Listed on 2025-04-23
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Provide exceptional customer service and support to users of the Uniswap platform;
Manage and respond to customer inquiries via Zendesk;
Collaborate with cross-functional teams to improve the overall user experience;
Maintain accurate records of customer interactions and resolutions;
Keep internal and external informational resources up to date in an environment of rapid iteration;
Systematically communicate feedback to key stakeholders, providing guidance and input on new product features.
Position Requirements
10+ Years
work experience
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