Complex Care Associate Policy Director - Remote
Minnetonka, Hennepin County, Minnesota, 55345, USA
Listed on 2025-04-23
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Healthcare
Healthcare Administration, Healthcare Management, Public Health
At United Healthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
As a member of the (Complex Care Division of the) National Policy and Influence Team, the Policy Associate Director will help lead duals-related policy work including identifying emerging trends and developing proactive positions and responsive materials. The individual will work across internal teams to maintain awareness of challenges and opportunities as well as identify opportunities to be innovative in service to dually eligible individuals.
The successful candidate will have a solid mastery of developing and presenting advocacy materials that support market positioning to influence senior leadership as well as other internal and external stakeholders.
You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Serve as SME for all duals policy ensuring deep understanding of Medicaid and Medicare policies - tracking trends and developing advocacy positioning and external thought leadership related content.
- Develop and execute on a robust policy agenda consistent with business priorities.
- Drive external thought leadership strategy to accomplish advocacy agenda and influence national policy conversation in support of duals growth and sustainability.
- Develop internal and external educational programming to increase awareness/knowledge of dual eligible special needs plans (D-SNPs) internally and demonstrate thought leadership externally.
- Possess a solid awareness of D-SNPs policy trends to allow for strategic decision making necessary to navigate engagement with organizational leaders internally and externally.
- Build and maintain relationships with internal Product and health plan teams and establishing processes for shared understanding and agreement on business risk, opportunities and approaches through joint planning documents and scenario planning tools.
- Consistently present to state agency staff in C&S and M&R duals markets.
- Research and provide market opportunity analysis related to C&S and M&R duals markets.
- Develop and review national policy advocacy and thought leadership documents.
- Engage in ad hoc research related to duals-related emerging policy trends.
- Supports policy analysis and development of advocacy positioning in other policy areas, as needed.
Functional Competencies:
- Background in Health Care/Medicaid/Public Health.
- Knowledge of duals-related policies and trends.
- Experience engaging in policy research and analysis, preference in area of duals, D-SNPs and the intersection with Medicaid.
- Solid writer/editor, particularly policy, legislative, or regulatory writing.
- Excels in use of Word, Excel, and PowerPoint.
- Systems thinker with solid analytical thinking skills.
CLL Competencies:
- Being Accountable
- Ability to act on priorities in timely manner.
- Thinks creatively to overcome challenges/obstacles to getting work done.
- Building and Applying Technical and Functional Skills
- Knows the subject matter with confidence.
- Can adeptly apply knowledge and skills to a task.
- Willingness to stretch into more advanced spaces to increase job performance.
- Communicating Effectively
- Able to effectively communicate orally and in written form.
- Ability to distill content down to needed details and must knows.
- Provides appropriate, accurate and organized information to help others understand.
- Collaborating
- Values opportunity to work with and learn from colleagues.
- Willingness to spend time building networks and relationships to support successful job performance.
- Serves as a consistent and dependable team member in work with others.
- Delivering Results
- Goal-oriented and committed to high quality work products.
- Monitors status of project and performance to stay on track for a quality outcome.
- Pushes self and colleagues to deliver results that serve the needs of one’s customers.
- Motivating and Influencing
- Understands what moves people to change.
- Uses adaptive and adjustive techniques matched to individual needs.
- Develops and uses multiple techniques and approaches.
- Critical Thinking
- Collects essential and relevant information.
- Assesses value and connectedness.
- Generates conclusions and probably best solutions.
- Problem Analysis
- Anticipates problems based on market and political awareness.
- Defines and analyzes problems to protect business.
- Generates multiple solutions consistent with business needs and political realities.
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 5+ years of…
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