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Catering Server/Wait Staff Food & Beverage Restaurant Manager

Assistant Manager

Job in Owatonna, Steele County, Minnesota, 55060, USA
Listing for: Culver's
Full Time position
Listed on 2025-04-23
Job specializations:
  • Restaurant/Food Service
    Catering, Server/Wait Staff, Food & Beverage, Restaurant Manager
Job Description & How to Apply Below

JOB SUMMARY: Maintains excellence in guest service and quality control of operations consistently to ensure the company mission is attained.

ESSENTIAL FUNCTIONS
  • Runs shifts effectively to ensure quality products, guest service, and restaurant cleanliness meet system standards.
  • Consistently ensures guests receive quality products in five minutes or less for in-house orders and four minutes or less for drive-thru orders.
  • Ensures proper product quality control, presentation, and hold times according to the Operations Training Manual, Order Assembly.
  • Accesses financial information and completes weekly sales and labor during their shift.
  • Routinely monitors and coaches team on safety best practices related to the Culver’s hazard communication program and workplace safety.
  • Empowers team to handle guest comments “the Culver’s way.”
  • Ensures team is knowledgeable concerning products and guest service.
  • Demonstrates and maintains a positive attitude among team members.
  • Demonstrates and ensures proper personal hygiene and food safety practices are maintained in the restaurant.
  • Displays point of purchase (P.O.P.) materials timely according to the current marketing campaign.
  • Demonstrates proficiency on all restaurant positions.
  • Provides ongoing development of crew chief and shift leader using the management training checklist.
  • Maintains an adequate team on each shift to meet labor cost standards.
  • Ensures proper follow-up of visitation and full field reports, including but not limited to cleanliness, hospitality, and ground appearance.
  • Performs daily morning, afternoon, and evening restaurant tours.
  • Prepares and reviews daily reconciliation report against daily control totals from cash register system ensuring accuracy.
  • Runs financial report, counts afternoon drawers, enters drawer pickups, and completes daily.
  • Ensures team is cross-trained by the training team effectively.
  • Helps identify and develop candidates for the crew chief position.
  • Completes food inventory order accurately, using forecasts and projections based on current restaurant sales.
  • Observes and maintains daily inventory levels accurately, based on current restaurant sales.
  • Ensures shelf life, rotation of inventory, and tempering sheet is maintained.
  • Delegates and ensures the accurate completion of the Quality Control/Safe Food Checklist and First In-First Out product rotation.
  • Completes end-of-the-month inventory procedures accurately.
  • Delegates restaurant and equipment cleaning.
  • Directs weekly and monthly odd jobs to team assigning them to daily deployment sheet.
  • Demonstrates positive and effective role modeling for all team members through appearance and attitude.
  • Follows restaurant policies and procedures consistently.
  • Demonstrates and ensures team is following system standards for uniforms and appearance.
  • Attends all manager and team member meetings.
  • Follows and encourages team to follow all restaurant policies and procedures.
  • Checks e-mail and extranet twice daily during each shift and responds as necessary.
  • Uses radiant for cash counting procedures.
    • QUALIFICATIONS
    • EDUCATION: College graduate with a degree in hotel and restaurant management or equivalent experience. Certified from a national food safety program.
    • EXPERIENCE: One year experience in a supervisory position.
    • CHARACTERISTICS: Have the ability to effectively organize work, communicate well, and be management-oriented. Be knowledgeable in all aspects of business and show good judgment. Demonstrates an energetic, positive attitude that is contagious.
    • COMPENSATION: Salary is commensurate with person’s qualifications and will reflect present market for a person of similar responsibilities.
    PHYSICAL ABILITIES
    • Stand Constantly
    • Walk Constantly
    • Sit Occasionally
    • Handling Constantly
    • Lift / carry 10 lbs or less Constantly
    • Lift / carry 11-20 lbs Constantly
    • Lift / carry 21-50 lbs Frequently
    • Lift / carry 51-100 lbs Occasionally
    MANAGEMENT LEADERSHIP SUCCESS FACTORS
    • COMMUNICATION: Verbal, written, presentations to others; communication up – same level – direct reports; inclusive, honest, direct, timely; clear, concise; confronts the brutal facts; delivers ideas for solutions with problems.
    • CHANGE MANAGEMENT: Taking initiative, supportive…
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