R&D IT Site Lead

R&D IT Site Lead Plymouth, MN Posted: 4/15/2025

Job #: 60212

Job Category: IT Delivery Lead

Position Type:
Contract

Duration:
Long Term

Shift: 1

Stefanini Group is hiring!

Stefanini is looking for R&D IT Site Lead in Plymouth, MN (Onsite)

For quick Apply, please reach out to Ashish Gupta - call: / email:

Open for W2 candidates only!

Work Hours: M-F (40 hours)

Work Location: Plymouth, MN

Shift: 1st Shift

As the R&D IT Site Leader, you will be responsible for managing the R&D IT operations and serving as the single point of contact (SPOC) for all information technology-related requirements for the site. You will manage a team of FTEs/Partners and be responsible for ensuring the operations of our IT infrastructure, labs, and systems to support the research and development activities of the organization.

• Lead the R&D IT operations and serve as the SPOC for all IT-related requirements for the site.
• Manage a team of FTEs and Partners to ensure the smooth operation of our IT infrastructure and systems.
• Provide oversight of the end-user support for laptops, desktops, printers, and other IT-related equipment.
• Ensure efficient onboarding of new employees and ensure their IT needs are met and manage the offboarding/exit process for departing employees.
• Provide L2 network support and telecom, audio/video, and conferencing support.
• Manage asset management, including laboratory tools and applications, and ensure compliance with IT controls.
• Support GxP workstations and IT QA activities, including IQ/OQ and computer system validation.
• Monitor the helpdesk ticketing queue and SLA adherence.
• Provide in-country support for R&D IT tools and applications to external partners and other locations.
• Serve as the SPOC for R&D Partner related requirements.
• Manage local data center support including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Coordinate with multiple stakeholders to consult on new requirements and ensure the smooth operation of our infrastructure and systems.
• Direct backup and restoration, BCP/DRP documentation, and yearly testing.
• Oversee on-premises applications and tools support, including IBM Rational Doors, DCC, PDM Link, license server, and other local applications.
• Manage the budget forecast, including annual Capex/OpEx forecast and tracking, and approve invoices for various IT costs.
• Manage IT procurement and vendor management, including laptop lease management and quarterly review, and annual support renewal of hardware/software and tracking.
• Coordinate with Info Sec for any security incidents and participate in regular compliance reviews & audits.
• Review and manage access requests.
• Participate in new office build-out/new projects, including planning passive/active networking components, collaboration equipment planning/setup, and project coordination and implementation.

• Bachelor's degree in computer science, Information Technology, or a related field.
• At least 8 years of experience in IT, with a focus on R&D IT operations and management.
• Proven experience in managing a team of FTEs and CWs.
• Strong knowledge of IT infrastructure and systems, including networking, telecom, audio/video, and conferencing.
• Experience with IT asset management and compliance.
• Strong understanding of GxP workstation and IT QA activities, including IQ/OQ and computer system validation.
• Experience with helpdesk ticketing and SLA adherence.
• Strong knowledge of local data center support, including server/storage, Linux infra, and regular health monitoring, OS patches, and updates.
• Experience with backup and restoration, BCP/DRP documentation, and yearly testing.
• Strong understanding of on-premises applications and tools support.
• Experience with IT procurement and vendor management.
• Strong knowledge of budget forecasting and tracking, and invoice approval.
• Experience with coordination with Info Sec for any security incidents and regular compliance review.
• Effective communication and interpersonal skills, with the ability to collaborate effectively with multiple stakeholders.
• Strong problem-solving and analytical skills, with the ability to identify and resolve complex IT issues.
• Excellent organizational and project management skills, with the ability to manage multiple projects and priorities simultaneously.

Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives.

Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers.

About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore, and near shore…