Program Manager - Integrated Care of Adults

Position: Program Manager - Integrated Care of Older Adults
Salary: $72,700 - $114,140 Annually
-Compensation is dependent on skills and experience.

Location:

955 Powell Ave SW, Renton, WA 98057

Would you like to have a career that makes a daily difference in people‘s lives? Do you want to be part of a caring, respectful, diverse community? If you answered yes to these questions, keep reading!

HealthPoint is a community-based, community-supported and community-governed network of non-profit health centers dedicated to providing expert, high-quality care to all who need it, regardless of circumstances. Founded in 1971, we believe that the quality of your health care should not depend on how much money you make, what language you speak or what your health is,because everyone deserves great care .

Position Summary:

The Program Manager is accountable for the overall success of the assigned HealthPoint program, in alignment with the program‘s business plan, monitoring program performance, and maintaining positive relationships with funders. The Program Manager will collaborate with the Director of Care Support, clinicians, Business Directors, and other leaders of program communities to provide top quality patient care for a focused population. This position is also responsible for developing and maintaining a strong working relationship with community partners of the program.

This position will provide active support to the Older Adult program in collaboration with program leadership and stakeholders. This position will support piloting and refining new workflows in collaboration with clinical and other leaders, including a new focus on home visits for older adults and new provider workflows. This position will provide key programmatic supports such as data analysis, program communication and organization to for high risk, vulnerable population and is best suited for someone with previous experience and skills in finance, healthcare leadership, program management, report writing and presentation and/or managed care.

Your contribution to the team includes:
Assist in supporting partner site leadership‘s operational needs.
Develop and assure implementation of standard work for program operations in collaboration with program sites.
Build and maintain relationships with the internal and external stakeholders of sites where programs are located, in partnership with partner sites.
Accountable for communication of performance data with program staff, public health authorities, and other funders or stakeholders as requested.
Maintain close communication with program support staff as well as attend monthly program managers meeting. Prepare and lead monthly program wide meetings.
Communicate operations activities and issues to Regional Director of Operations.
In collaboration with health center Quality Improvement Coordinators (QIC), identify and implement opportunities for program improvement.
In collaboration with program directors, communicate performance observations to incumbent employees‘ direct supervisors.
Accountable for ensuring safe, accessible quality care.
Responsible for hiring, performance management, talent development, employee relations, recognition, and training of staff by providing effective leadership. Ensure all work is completed in support and enhancement of the objectives and goals of the organization.
Continuously evaluate and improve processes and procedures to streamline and enhance office operations using the HealthPoint Lean Management System (HLMS) tools and processes.
Works with subject matter experts to ensure current and consistent practices are adopted and sustained.
Maintain good attendance, is punctual and works full scheduled shift is a condition of employment.
Demonstrate respectful, professional, and appropriate behavior that supports a team-oriented work environment.
Demonstrate a commitment to the mission, core values and goals of HealthPoint.
Other duties as assigned by supervisor.

SECONDARY DUTIES AND RESPONSIBILITIES
Assist partner site leadership in coordination, onboarding, training, and support for program staff.
Facilitate communication among program staff regarding program specific procedures, changes, clarifications, and distribution of…