PT Teller

At Affinity Plus, every employee understands how their work affects our members' experience, and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees, which is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one-of-a-kind culture, incredible benefits, and work/life balance, we believe you will feel the Affinity Plus difference.

Position Overview:

A Member Advisor interacts with our members through the lobby, drive-thru, and phone channels. In this role, a Member Advisor will assist members with everyday transactions including deposits, cashing checks, transfers, etc. In addition, this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.

Duties and Responsibilities:

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks.
• Provide education to our members on self-serve options.
• Verify endorsements and proper identification on deposit transactions.
• Execute wire or ACH transferring of funds.
• Instant issue debit, credit, and gift cards.
• Troubleshoot credit or debit card issues, online banking questions, or other general account-related questions and issues.
• Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable.
• Other duties as assigned.

Qualification and Skills:

• 1+ years of customer service or professional experience working with people and/or cash handling experience required.
• Aptitude to work independently as well as part of a team and ability to collaborate with others.
• Strong verbal and written communication skills.
• Time management skills and the ability to prioritize workload based on department and member needs.
• Flexibility to adapt and succeed in a dynamic environment.
• Ability and drive to provide exceptional service to members and employees.
• Intermediate computer skills and the ability to navigate between multiple systems with ease.
• Requires face-to-face interaction and coordination of work with other employees.
• Sitting 90-95% and standing 5-10%, which is determined by your rotation within the branch.
• Working at a computer 98% of the day, utilizing the phone 40-60%.
• Bending, twisting, kneeling, stooping, or crouching when appropriate, on occasion.
• Repetitive movements, including but not limited to typing, using a mouse, phones, etc.
• Lift, carry, push, or pull up to approximately 50 pounds.

Required Work Schedule:
PT 20-25 hours/week with shift times falling between 7 am - 7 pm Monday-Friday and 7 am - 3 pm on Saturday. Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

This position will be based at our Roseville, MN branch.

Compensation:

This position has a starting pay range of $17.05 — $19.90 per hour.

In alignment with our commitment to pay transparency, we are providing a good-faith estimate of the pay range for this position. This range reflects what we anticipate offering a successful candidate based on factors such as the role’s responsibilities, required qualifications, and relevant experience. The actual pay may vary depending on the selected candidate’s skills, experience, and other qualifications.

Total Rewards:

Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay. In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental, and vision insurance coverage options. Additionally, Affinity Plus front loads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%.

Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.

Disclaimer:

Applicants may be subject to a background and credit check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, Affinity Plus Federal Credit Union will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position’s essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve.

With this understanding, Affinity Plus Federal Credit Union retains the right to change or assign other duties to this Member Advisor position.

Final date to receive applications:

Affinity Plus Federal Credit Union accepts applications on a rolling basis.