Customer Associate

This is a Customer Success Associate role with one of the leading companies in AU right now 🔥 -- Own Home -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.

More About the Role at Own Home 🧐🧐

Join the Home Buying Team and embark on a mission to guide customers into their dream homes! At Own Home, we're not just about transactions – we're about creating unforgettable experiences for every customer. With your support, we'll turn what can be a stressful time into a seamless, joyful journey alongside our seasoned buyer’s agents. Your day-to-day will be dynamic, using your exceptional organisational and communication skills to execute critical steps in the home buying and settlement process.

Acting as the linchpin between customers, our team, and our network of partners, you'll ensure smooth sailing from start to finish. Your ultimate goal is to evolve our home buying and backend operations to handle the significant growth the team is experiencing. You'll measure your success in the delight our customers experience on their home buying journey, with the goal to ensure they feel supported, heard and excited every step of the way.

If you're ready to make a real difference in people's lives while working in a collaborative, empowering environment, Own Home is the perfect place for you to thrive.

🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.

Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Own Home.

✅ Applying here is the first step in the hiring process for this role at Own Home.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.