Program Manager - USAR ACES/VA, Springfield
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
Delphi Technologies
Full Time
position
Listed on 2025-04-23
Job specializations:
-
Management
Program / Project Manager, Operations Manager, General Management
Job Description & How to Apply Below
Position: Program Manager - USAR ACES (VA, Springfield)
Established in 2006, Interactive Government Holdings, Inc. (IGH) is a leading professional services and technology provider to the Federal Government. Our mission is to serve uniformed service members globally and their support systems locally. We utilize strategy, data science, and technology to make the programs we execute more efficient for the people our programs serve. IGH has a national and international program staff and a corporate headquarters located in Springfield, Virginia.
We are proud of our ability to shape tomorrow while ensuring all active-duty personnel and reservists can carry out their critical missions and tasks today.
Job Description
Interactive Government Holdings (IGH) is seeking a qualified individual to serve as the National Program Manager (PM) for the Army Continuing Education Services (ACES) supporting the United States Army Reserve. The Program Manager shall be responsible for the performance of work under this contract.
The ACES mission is to vigorously promote lifelong learning opportunities to sharpen the competitive edge of the Army by providing and managing quality self-development programs and services. Service members will be provided with opportunities to continue their education, similar to those available to their peers in the civilian sector. ACES supports Soldiers' professional growth through a continuum of education programs and services that range from academic and career guidance to enhancement of job performance and skill qualifications and includes assistance to ease the transition of Soldiers returning to civilian life.
ACES also supports the education and career goals of family members, Department of the Army civilians, and other eligible personnel.
Major responsibilities include (not all inclusive):
Serve as IGH’s primary point of contact for the COR.Ensure a sufficient number of trained and qualified employees and substitute personnel are available to meet the service requirements of this contract at multiple locations, including remote locations, at all times.Ensure that a management structure is in place that will be responsible for effective and timely coordination and management of all work required under this task order.Ensure that all deliverables and other terms of this contract are accomplished and delivered on-time.Assist with recruiting and identifying high-quality candidates, train new hires, train incumbents on new systems, procedures and processes, collect data for reporting program progress and metrics for individuals and the program.Provide daily supervision and management to the Resource Advisor Team and act as IGH’s primary conduit for information flow to and from Team members and the COR for the contract.Accomplish Human Resource (HR) objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees working on the USAR ACES contract.Communicate job expectations, planning, monitoring, appraising, and reviewing job contributions. Plan and review compensation actions while enforcing policies and procedures.Achieve operational objectives by contributing information and recommendations to strategic plans and reviews. Prepare and complete action plans. Implement and monitor production, productivity, quality, and customer-service standards by resolving problems, completing audits, identifying trends and determining system improvements while ensuring that the standards are met by all employees.Meet financial objectives by forecasting requirements. Prepare an annual budget by scheduling expenditures, analyzing variances and initiating corrective actions as deemed necessary by the customer or IGH leadership.Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations.Review, evaluate, and enhance all contract deliverables to the customer produced by each Resource Advisor.Enhance the department and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishment.Esta…
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