LensCrafters - Licensed Optician
Job in
Virginia, St. Louis County, Minnesota, 55792, USA
Listing for:
Alpha Optical Group
Full Time
position
Listed on 2025-04-23
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep, Retail Sales, General Retail
Job Description & How to Apply Below
Requisition :880585
Store #:000435 Lens Crafters
Position:Full-Time
Total Rewards:
Benefits/Incentive Information
Lens Crafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
At Lens Crafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.
Lens Crafters is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
Discover more by following us on Linked In!
The Licensed Optician delivers the brand value proposition & helps establish Lens Crafters as the premier destination for all vision needs within the community. Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers’ expectations.
MAJOR DUTIES & RESPONSIBILITIES
Welcome all customers, set expectations with customersCustom fit glasses & precisely place prescription in lensesActs as a leader in optical acumenTake & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needsAssists team with complex product needs & prescriptionsAccurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate toolsProactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution drivenAbility to multi-task, prioritize & manage time with competing prioritiesStrive to achieve exceptional results on Brand KPIs & competenciesTake pride in store appearance, help to keep store clean, attractive & organizedInform management of safety opportunities; demonstrates safe work practicesResourceful, self-motivated with a desire for continual learning, improvement & resultsAdhere to company policies & procedure, including discounts, promotions & inventory managementBASIC QUALIFICATIONS
High School graduate or equivalentState LicensureOptical dispensing experienceStrong customer service skills: communicator, listener & team builderKnowledge of current store merchandiseStrong basic math skillsAwareness of current fashion trendsSelling skills – ability to use & carry an iPAD/tabletFamiliarity with POS, computers & calculatorsEmbrace new technology & changePREFERRED QUALIFICATIONS
Previous customer service & retail experience#J-18808-Ljbffr
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